Who is correct about the first step when starting work on a damaged vehicle?

The first step when starting work on a damaged vehicle is critical for ensuring safety and proper assessment of the damage. Both technicians may emphasize important points that need to be addressed before proceeding with repairs. The initial step typically involves a thorough inspection of the vehicle to assess the extent of the damage, which can include checking for structural integrity, frame alignment, and any potential hidden damages that are not immediately visible.

By performing a comprehensive assessment first, technicians can create a detailed repair plan, identify the necessary parts, and accurately estimate the time and cost involved in the repair process. This foundational step helps prevent further complications and ensures that all damages are addressed effectively.

In this context, having both technicians correct indicates that they are both acknowledging necessary aspects of beginning the repair process, highlighting the importance of a preliminary checklist or inspection in determining the best approach for restoring the vehicle.